API Authentication Issues
To ensure accuracy, Analyzer.Tools obtains product data directly from Amazon using the Amazon Seller Partner API (SP-API).
Amazon requires sellers to successfully authenticate their Amazon seller account in order to access this data for the first time.
👉 How to Authenticate the Web app
👉 How to Authenticate the Windows app
Unsuccessful authentication can have a limited number of reasons, which are listed below:
- The Amazon seller account used is not a “professional” Amazon seller account. A professional seller account is required,
- The professional Amazon seller account is NEW and has been recently approved. In this situation it may take Amazon a few extra days to enable AP-API access, try again in 24-48 hours,
- The professional Amazon seller account is not in good standing or pending Amazon verification.
- Internet connection or Amazon API downtime issue (very rare).
If you have ruled out the issues above and are still experiencing authentication issues, please contact us to troubleshoot further.
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